Refund Policy

General Refund Policy

MegaTicket strives to ensure customer satisfaction with every purchase. Our refund policy is designed to be fair and transparent.

Refund Eligibility

Refunds are available in the following circumstances:

• Event cancellation by the organizer
• Significant event date or venue changes
• Technical errors in ticket processing
• Other circumstances as determined by MegaTicket management

Refund Process

To request a refund:

• Contact our support team within 48 hours of the incident
• Provide your order number and reason for refund
• Submit any required documentation
• Wait for our team to process your request (typically 5-7 business days)

Non-Refundable Items

Please note that service fees and certain promotional tickets may not be refundable. Each event may have specific refund terms that will be clearly communicated at the time of purchase.