Privacy Policy
1. Introduction
This Privacy Policy describes how MegaTicket ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website https://megaticket.co.zw (the "Site") and use our services. We are committed to safeguarding your privacy and ensuring that your personal information is protected.
By accessing or using our Site and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.
2. Information We Collect
2.1 Personal Information
We may collect personal information from you when you interact with our Site or use our services, including but not limited to:
- Full name
- Email address
- Phone number
- Billing and payment information
- Demographic information (e.g., age, gender, location)
- User preferences and interests
- Any other information you provide to us voluntarily
2.2 Automatically Collected Information
We may also automatically collect certain information when you visit our Site, such as:
- IP address
- Device information (e.g., browser type, operating system)
- Log files
- Cookies and similar technologies
3. Use of Information
3.1 Purpose of Use
We use the collected information for the following purposes:
- Processing and fulfilling your ticket orders
- Providing customer support and responding to inquiries
- Improving and personalizing our services
- Sending you promotional offers, updates, and newsletters (with your consent)
- Conducting research and analysis to enhance our Site and services
- Complying with legal obligations
3.2 Data Analysis
We may combine your personal information with aggregated and anonymized data for statistical and analytical purposes.
4. Information Sharing
4.1 Third-Party Sharing
We may share your personal information with third parties in the following circumstances:
- Event organizers for the purpose of ticket delivery and event-related communication
- Service providers and partners who assist us in operating our business
- Law enforcement agencies, government authorities, or legal entities if required
4.2 Data Protection
We do not sell or rent your personal information to third parties for their marketing purposes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Address: 24 Cecil Road, Greendale, Harare, ZW
Telephone: +263773111846
Email: tickets@megaticket.co.zw